Made from high quality natural rubber, Pasante Cooling Sensation Condoms are ribbed and lubricated with a special cooling effect lubricant to create a superior sensation and intense pleasure for both partners.
These condoms are suitable for vaginal and oral use.
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands.
We offer FREE standard delivery to UK Mainland orders over £30
| Method | Estimated Delivery Time | Tracked | Signed For | Cost ex VAT |
|---|---|---|---|---|
| Royal Mail Standard Delivery | 2 - 3 Working Days* | Yes | No | £2.25 Under 100g £2.95 Over 100g |
| Royal Mail First Class Delivery | 1 - 2 Working Days | Yes | No | £3.25 Under 100g £4.70 Over 100g |
| Royal Mail First Class Delivery Signed For | 1 - 2 Working Days | Yes | Yes | £4.40 Under 100g £6.25 Over 100g |
| Next Working Day (Order by 11am Mon-Fri) | Next Working Day If Ordered Before 11am Mon-Fri** | Yes | Yes | £9.95 |
| Method | Delivery Time | Tracked | Signed For | Cost ex VAT |
|---|---|---|---|---|
| Royal Mail Standard Delivery | 2 - 3 Working Days* | Yes | No | FREE |
| Royal Mail First Class Delivery | 1 - 2 Working Days | Yes | No | £1.75 |
| Royal Mail First Class Delivery Signed For | 1 - 2 Working Days | Yes | Yes | £3.00 |
| Next Working Day (Order by 11am Mon-Fri) | Next Working Day If Ordered Before 11am Mon-Fri** | Yes | Yes | £5.95 |
Please note: Orders over £30 will automatically be sent using tracked/signed for service. For Express Delivery we use both Royal Mail and UK Mail depending on weight.
*Royal Mail aim for 95% of parcels to arrive within 2-3 working days, in some cases it may take a little longer. We provide tracking where possible but please allow up to 5 days before reporting a non-delivery.
**Working days exclude Bank Holidays and courtier strike days which are our of our control.
For International delivery rates and delivery questions, please refer to our delivery policy here
Returns
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us by email to info@shdmedical.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 30 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Our return address is:
Unit 191-194 Faraday Mill Business Park
Faraday Road
Plymouth
PL4 0ST
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.
Faulty/Damaged Goods:
If any item you receive from us arrives damaged, please contact us as soon as possible by email info@shdmedical.co.uk We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty.
Please do not return a damaged order to us without contacting us first. If the item is faulty or damaged in any way, please do not sign for it and the courier will return the item to us. We will then send a replacement item out as soon as possible.
