Terms & Conditions

Welcome to SHD Medical Ltd!

These terms and conditions outline the rules and regulations for the use of SHD Medical Ltd's Website. 
SHD Medical Ltd is located at: www.shdmedical.co.uk

Unit 36, 
Faraday Mill Business Park
Faraday Road
Plymouth PL4 0ST
United Kingdom

Company Registration number: 09192422

Vat Number: GB 197099648

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use SHD Medical Ltd's website if you do not accept all of the terms and conditions stated on this page. We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the www.shdmedical.co.uk website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website and/or placing subsequent orders with the company shall signify your acceptance to be bound by the latest terms and conditions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Acceptance of orders
All orders are accepted by the SHD Medical Ltd are subject to these conditions of sale. No variation of these conditions will be accepted unless previously agreed in writing.
2. Customer’s Authority
Customers entering into transactions with SHD Medical Ltd expressly warrant that they are authorised to accept and are accepting these Terms and Conditions not only for themselves but also as agents for and behalf of all other persons who are, or may become, interested in SHD Medical Ltd goods, whether in whole or part.
3. Details and Specifications
Whilst we endeavor to ensure all specifications are correct at the time of publication, manufacturers may sometimes make alterations after publication. As such we can accept no responsibility for incorrect information.
SHD Medical Ltd reserves the right to alter specifications of any given product and to withdraw any item without explanation or notification.
4. Prices
SHD Medical Ltd reserves the right to change any prices without prior notice.
In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.
All prices quoted are subject to VAT at the prevailing standard rate. Organisations and individuals who are exempt from VAT, must provide a validated certificate at the time of ordering.
Customers qualifying for VAT Relief must complete a VAT Exemption Form. For more information contact HM Revenue & Customs. For VAT exemption, all of the criteria in hmrc Notice 701/6 must be met. You must be eligible for VAT relief, and you the product you are purchasing must also be in a category eligible for VAT exemption. There are penalities for making false declarations.
5. Payment
All non-credit account customers are required to pay SHD Medical Ltd at the time of placing the order via credit or debit card, BACS transfer , Sagepay or Paypal. Your order will only be processed once the funds have cleared into out bank account.
For credit account customers, payment of the invoice shall be due within 30 days of the invoice. In the event that the customer fails to pay any monies by the due date, SHD Medical Ltd shall be entitled to charge interest on outstanding monies at the rate of 4% per annum over the base rate of Barclays Bank Plc. from time to time
6. Cancellation and Variation
No cancellation or variation by the customer of any order or part of an order submitted to SHD Medical Ltd shall be valid unless agreed in writing. SHD Medical reserves the right to levy a cancellation or amendment charge. SHD Medical reserves the right to cancel orders at our absolute discretion.
6a. Refunds
Should a refund be processed, the following applies:
You should allow 3-10 working days for the funds to appear back in your account, as the banks take this much time to process them. However we reserve the right to apply a credit up to 30 days after an order has been placed / a product returned to us for credit.
Delivery charges will not be credited unless an error was made on our part or item was faulty.
If qualified or free delivery our standard carriage charge for £5.75 ex. VAT will be applied should the refund be processed (unless error on our behalf)
7. Delivery
We reserve the right to remove free delivery on any order at our discretion.
Due to the nature of products that we supply, certain deliveries are sent via signed for service and require a signature on delivery. In the event that nobody is on the premesis to sign for it, a calling card will be left so that you can arrange a re-delivery at a suitable time or arrange to pick up from local sorting office.
Every effort is made by the SHD Medical Ltd to deliver the goods within 5 days of order. However, any delivery dates specified are approximate only.
8. Title and Risk
Title in the goods shall only pass to the customer when payment in full has been made to SHD Medical Ltd.
The risk in goods sold to the customer shall pass to the customer upon tender for delivery.
9. Restriction of Liability
All goods must be checked by the customer at the time of delivery as signature of a consignment note without endorsement may constitute acceptance.
In the event that the customer is not satisfied with the goods, but the goods are not defective within the Sale of Goods Act 1979, SHD Medical Ltd reserves the right to refuse the return of the goods in their absolute discretion.
10. Returns
If goods are accepted for return, the following procedure and conditions apply:
(a) Confirm in writing no later than 14 days from the date of delivery, the intention to seek a return of goods and the reason for this return
(b) The customer is responsible for postage costs and courier costs to return the item to us, unless the item is faulty or an error on our behalf. SHD Medical Ltd however we do not accept responsibility for damages, caused by inadequate packaging / poor labeling on returns.
(c) Goods must be returned in their original condition and in orignal packaging, and must be accompanied by a copy of the original invoice. Goods not in orignal packaging may incur a restocking charge dependent on the type of product.
(d) SHD Medical reserves the right to raise a reasonable restocking charge / handling / admin charge to cover processing costs
(e) Under no circumstances will goods be accepted for return if they are damaged, subject to improper handling or abuse, have been partly opened or used or the seals and labels have been removed or tampered with.
11. Tracked Items
When an item is sent tracked by Royal Mail as apposed to signed for any such tracked deliveries that show up as delivered on Royal mail’s track & trace website will be deemed as delivered successfully by SHD medical and received by the customer.
12. Carriage Charges

We employ the use of cookies. By using SHD Medical’s website you consent to the use of cookies in accordance with SHD Medical Ltd’s privacy policy.
Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Unless otherwise stated, SHD Medical Ltd and/or it’s licensors own the intellectual property rights for all material on SHD Medical Ltd All intellectual property rights are reserved. You may view and/or print pages from ttps://www.shdmedical.co.uk for your own personal use subject to restrictions set in these terms and conditions.
You must not:
•    Republish material from https://www.shdmedical.co.uk
•    Sell, rent or sub-license material from https://www.shdmedical.co.uk
•    Reproduce, duplicate or copy material from https://www.shdmedical.co.uk
Redistribute content from SHD Medical Ltd (unless content is specifically made for redistribution).

User Comments
1.    This Agreement shall begin on the date hereof.
2.    Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. SHD Medical Ltd does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of SHD Medical Ltd, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws SHD Medical Ltd shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
3.    SHD Medical Ltd reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
4.    You warrant and represent that: 
1.    You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
2.    The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
3.    The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
4.    The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
5.    You hereby grant to SHD Medical Ltd a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
1.    The following organizations may link to our Web site without prior written approval: 
o    Government agencies;
o    Search engines;
o    News organizations;
o    Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
o    Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
2.    These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
3.    We may consider and approve in our sole discretion other link requests from the following types of organizations: 
o    commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
o    dot.com community sites;
o    associations or other groups representing charities, including charity giving sites,
o    online directory distributors;
o    internet portals;
o    accounting, law and consulting firms whose primary clients are businesses; and
o    educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of SHD Medical Ltd; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@shdmedical.co.uk Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
•    By use of our corporate name; or
•    By use of the uniform resource locator https://www.shdmedical.co.uk being linked to; or
•    By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of SHD Medical Ltd's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
1.    limit or exclude our or your liability for death or personal injury resulting from negligence;
2.    limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3.    limit any of our or your liabilities in any way that is not permitted under applicable law; or
4.    exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature