We are currently accepting and dispatching orders as usual, usually within 48 hours.
We're finding Royal Mail deliveries are taking longer at present, please allow up to 14 days to deliver
A style that customers keep coming back to, time and again! Mates Originals have been manufactured for over 20 years and still remain a popular, fuss free and reliable condom, giving you reassurance every time.
They have a traditional teat ending and can easily be put on and removed. They can safely be used in conjunction with lubricants.
Customer Reviews 5.0 5 5.0/5 Based on 3 reviews
Amazing Service! Reviewed by Penidorleisure on 02 Aug 2018
Amazing service once again! This is the best condom in the Mates range for anal sex.
Fantastic service! Reviewed by Andrew on 28 May 2018
Excellent service and delivery. The ideal condom for vaginal intercourse, but good for anal and oral sex too.
Universal Condom Reviewed by Andrew on 16 Oct 2017
Reliable and universal condom, suitable for all applications.
Mainland UK Delivery
We offer FREE standard delivery to UK Mainland orders over £30
Standard delivery for orders over £30
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands.
For our full delivery costs, please see our delivery policy here
Returns
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us by email to info@shdmedical.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Our return address is:
Unit 191-194 Faraday Mill Business Park
Faraday Road
Plymouth
PL4 0ST
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.
Faulty/Damaged Goods:
If any item you receive from us arrives damaged, please contact us as soon as possible by email info@shdmedical.co.uk We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty.
Please do not return a damaged order to us without contacting us first. If the item is faulty or damaged in any way, please do not sign for it and the courier will return the item to us. We will then send a replacement item out as soon as possible.