A favourite style that customers keep coming back to, time and time again! Mates Originals have been manufactured for over 20 years and still remain a popular, fuss free and reliable condom, giving you reassurance every time.
They have a traditional teat ending and can easily be put on and removed. They can safely be used in conjunction with lubricants to combine complete safety with maximum enjoyment during sex.
Condom Expiry
Please note that all of our condoms have a long shelf life. Condoms have an expiry date printed on the back of each individual packet. Expired condoms become weak and if used after the expiration date there is a greater risk of splitting, tearing or puncturing during use.
Customer Reviews4.95 4.9/5 Based on 7 reviewsShow all reviews
AReviewed by Muds78 on 23 Sep 2024
Excellent product
Even better!Reviewed by Andrew on 04 Apr 2023
Our favourite condom just get better! It is now coated with a subtle vanilla flavouring making it even more suitable for oral sex. No more unpleasant latex smell. A truly versatile condom!
greatReviewed by Kevin.urry65 on 06 Dec 2021
great product
Everything greatReviewed by Pd180464 on 20 Jul 2020
Everything great
Amazing Service!Reviewed by Penidorleisure on 02 Aug 2018
Amazing service once again! This is the best condom in the Mates range for anal sex.
Mainland UK Delivery
We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands.
We offer FREE standard delivery to UK Mainland orders over £30
| Method | Estimated Delivery Time | Tracked | Signed For | Cost ex VAT |
|---|---|---|---|---|
| Royal Mail Standard Delivery | 2 - 5 Working Days | No | No | £1.75 Under 100g £2.75 Over 100g |
| Royal Mail First Class Delivery | 1 - 2 Working Days | No | No | £2.75 Under 100g £4.45 Over 100g |
| Royal Mail First Class Delivery Signed For | 1 - 2 Working Days | No | Yes | £3.90 Under 100g £5.85 Over 100g |
Next Working Day (Order by 11am) | Next Working Day If Ordered Before 11am Mon-Fri Excluding Bank Holidays & Strike days | Yes | Yes | £9.95
|
| Method | Delivery Time | Tracked | Signed For | Cost ex VAT |
|---|---|---|---|---|
| Royal Mail Standard Delivery | 2 - 5 Working Days | No | No | FREE |
| Royal Mail First Class Delivery | 1 - 2 Working Days | No | No | £1.50 |
| Royal Mail First Class Delivery Signed For | 1 - 2 Working Days | No | Yes | £2.75 |
Next Working Day IF ORDERED BEFORE 11am | Next Working Day If Ordered Before 11am Mon-Fri Excluding Bank Holidays & Strike days | Yes | Yes | £5.95 |
*Please note: Orders over £30 will automatically be sent using tracked/signed for service. For Express Delivery we use both Royal Mail and UK Mail depending on weight.
European Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| Royal Mail (Orders up to £20) | On Location | On Location | On Location | £11.90 |
| Royal Mail (Orders between £20 - £40) | On Location | On Location | On Location | £16.50 |
| Royal Mail (Orders over £40) | On Location | On Location | On Location | £22.50 |
International Delivery
| Delivery Option | Delivery Time | Tracked | Signed For | Cost |
|---|---|---|---|---|
| Royal Mail (Orders up to £20) | On Location | On Location | On Location | £16.90 |
| Royal Mail (Orders between £20 - £40) | On Location | On Location | On Location | £21.50 |
| Royal Mail (Orders over £40) | On Location | On Location | On Location | £31.50 |
For our full delivery costs, please see our delivery policy here
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 11am Mon-Fri on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. In addition we will inform you at checkout if delivery may take a little longer due to high demand.
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
How can I track the status of my order?
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the Royal Mail/Uk Mail website. You will only receive a tracking number if you have chosen a tracked delivery option for your order.
What days will my order be delivered on?
Our couriers deliver between 07:00 and 18:00 Monday to Friday.
Royal Mail deliver - Monday - Saturday
UK Mail is a next day delivery service delivering between Monday - Friday
Will I need to sign for my order?
If you have chosen the ‘signed for’ delivery option, you will have to sign for your parcel upon receipt.
Special Delivery Instructions
If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.
I have a query regarding my delivery?
If you have any queries regarding your delivery please email us at info@shdmedical.co.uk, we aim to respond to all queries within 1 working day.
If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.
How carefully is my order packaged?
We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.
Please note that all condoms are packaged discreetly in an anonymous package.
What do I do if my order arrives damaged?
If any item you receive from us arrives damaged, please contact us as soon as possible by email at info@shdmedical.co.uk. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund.
In most cases we will refund the cost of posting the item back to us.
Please do not return a damaged order to us without contacting us first.
Returns
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us by email to info@shdmedical.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, please return it to us within 16 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Our return address is:
Unit 191-194 Faraday Mill Business Park
Faraday Road
Plymouth
PL4 0ST
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.
Faulty/Damaged Goods:
If any item you receive from us arrives damaged, please contact us as soon as possible by email info@shdmedical.co.uk We will then advise you on the best course of action.
In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty.
Please do not return a damaged order to us without contacting us first. If the item is faulty or damaged in any way, please do not sign for it and the courier will return the item to us. We will then send a replacement item out as soon as possible.
